
Mega Games Co., Ltd. (hereinafter “Mega Games”) and its Affiliate provide website, games, information and related services (together hereinafter “Services”) for user’s (hereinafter “User”) approach and use.
User shall read the <Terms of Use> (hereinafter “Terms”) carefully ensure the rights of User. These Terms establish a contractual relationship by and between Mega Games and User, who must carefully review the Terms for at least 3 days to ensure the proper protection of their rights. After reviewing, by clicking the “Agree” option or using Services, User is deemed to have understood and agreed to the provisions of these Terms.
If User is with limited legal capacity, the Terms shall only come into effect with the agreement of the said User's legal guardian.
In order to promote the healthy development of children and adolescents and safeguard their related rights and interests, User understands that this game is classified under the "Game Software Rating Management Regulations" as "Parental Guidance 15+." User should pay attention to the age requirements for using services of this rating according to relevant laws and regulations. By meeting the age requirements specified by relevant laws and regulations for using services of this rating can User be allowed access to the game.
As the contents of the Terms may be subject to change due to changes in laws and regulations, Mega Games will periodically announce the changes to the relevant terms on the official website. In order to safeguard the rights and interests User is entitled to, please check with the Terms regularly.
About the Business Operator
Company Name: Mega Games Co., Ltd.
Representative: Xu Pei-Yu
Company Address: 6th Floor, No. 39, Dongxing Road, Xinyi District, Taipei City
Company Website: https://www.mega-games.co
Email: [email protected]
Unified Business Number: 94079486
1. Definitions
(1) “Game:” The game and the services related to such game provided by Mega Games or its Affiliates.
(2) “Paid Game Points:” The virtual currency purchased by User via Mega Games or any third-party Services platforms (hereinafter “Third-party Platforms”) pursuant to the buying procedures stipulated by Mega Games or Third-party Platforms; and such Paid Game Points can be used as a payment instrument in the Game (for example, exchanging for Virtual Goods or opportunity to use loot boxes for Virtual Goods or characters, enabling certain function, or unlocking or extending game content, etc).
(3) “Free Game Points:” The virtual currency acquired by User without paying money directly (for example, given by Mega Games as a favor of any event or compensation); and such Free Game Points can be used as a payment instrument in the Game (for example, exchanging for Virtual Goods or opportunity to use loot boxes for Virtual Goods or characters, enabling certain function, or unlocking or extending game content).
(4) “Game Points:” Both Paid Game Points and Free Game Points.
(5) “Virtual Goods:” Any virtual item in the Game. User only has the right to use such Virtual Goods under the law and Game Management Rules.
(6) “Game Management Rules:” The rules established by Mega Games to regulate how the Game proceeds. The Game Management Rules may be amended by Mega Games from time to time.
(7) “Game History:” User’s in-game progress recorded by the computer system from User’s login to logout of the Services.
(8) “Temporary Suspension (Freeze):” A temporary ban on User’s right to use Services, for example, temporary restriction to login to the Game or access User’s Game account.
(9) “Plugins:” The programs not provided by Mega Games, the purpose of which is to affect or change or record the operation of the Services.
(10) “Affiliate:” Enterprises which are independent in existence but are interrelated in either of the following relations: (A) having controlling and subordinate relation between Mega Games and such enterprise; or (B) having made investment in each other.
(11) "Necessary Costs:" Refers to the costs incurred by Mega Games to fulfill the contract or payments made to third parties, including but not limited to Third-party Platform fees or remittance charges.
2. Scope of Application
(1) This contract shall be effective from the moment User begins using the Services (i.e., the first time User enters the game) until the termination of the contract.
(2) Both parties agree that Mega Games shall provide online gaming services and other related services to User. The rights and obligations of both parties regarding the Services shall be governed by this contract.
(3) If the content of this contract needs to be adjusted due to changes in laws or administrative orders, it shall be notified by publication on the game website.
3. Contents
The followings are considered as a part of the Terms:
(1) Any announcements, regulation of events, and advertisement relating to Services published or released by Mega Games.
(2) The Game Management Rules for each Game published or released by Mega Games.
4. Restrictions on Refund Applications
(1) If the Paid Game Points have been used by User (for example, exchanging for Virtual Goods or opportunity to use loot boxes for Virtual Goods or characters, enabling certain function, or unlocking or extending game content), such Paid Game Points cannot be returned by its nature, and User may not request a refund for any reason by any means.
(2) The Virtual Goods and Free Game Points (including those obtained during playing the Game or accompanied as gifts when buying Paid Game Points) do not have a monetary or transaction value and are not refundable under any circumstances.
(3) If User intends to request a refund of unused Paid Game Points, User shall follow the procedures and relevant rules announced by the Third-party Platforms from which User bought the Paid Game Points. User shall deal with refund applications to such Third-party Platforms on their own, and Mega Games cannot refund the fees of Paid Game Points to User.
(4) If User has successfully received the Paid Game Points after purchase and subsequently obtained a refund via the third-party platform, User must contact customer service within 3 days to make the respective payment. If this deadline is exceeded, the account will be placed under custodianship.
(5) If User did not receive any items or Paid Game Points after purchase and subsequently obtained a refund through the third-party platform, there is no need to make any additional payment. To maintain the User's account rights, User must contact customer service and provide the refund order number, date & time, and detailed reason(s) for it.
5. Intellectual Property Rights
The intellectual property rights, including but not limited to copyrights, patents, trademarks, trade secrets, other intellectual property rights, or the right to apply for intellectual property rights, ownership, or any other rights (including but not limited to games, videos, codes, objects, scenes, characters, names, stories, dialogues, concepts, graphics, animations, sounds, game progress, etc.) related to Services, games, and all works, records, or data associated with Mega Games services or games, are owned by Mega Games or their respective rights holders. User shall not reproduce, transmit, convert, edit, use them in any other way, or commit any infringement by any means unless otherwise legally authorized in advance by Mega Games or the respective rights holders. Violators shall bear all legal responsibilities. Notwithstanding the foregoing, under following conditions, User may create visual art works or literature works by taking the components of the Game as reference:
(1) User may not use directly or indirectly any part of Mega Games’s or third parties’ works, and the works of User shall be creative;
(2) User may only use such works for User’s personal non-commercial use or the small scale selling directly done by User (for example, not sold or published by third parties);
(3) User has to mark or indicate that such works are derivative works of Mega Games Websites or Game to prevent any potential misunderstanding that the User’s works are the official works of Mega Games; and
(4) such works and their sales will not cause damage to or harm the reputation of Mega Games, the Game or the respective right holder.
6. Use of the Account and Passwords
(1) The user account and password for which User uses to login to Services shall be used exclusively by User. User shall neither transfer, deliver, disclose, sell or lend them to any third party, nor let any other person use or access User’s own account. In case of violation, User may have their game account frozen by Mega Games. User shall be solely responsible for any disputes arising from this.
(2) If User logs into the Services with the account registered on Third-party Platforms, User shall negotiate with such Third-party Platforms on their own in respect of the management of the account, the changing of mechanism, transaction history, electromagnetic records and relevant issues, including any unauthorized use of User’s account; Mega Games will not be responsible in any way.
7. Notification and Handling of Unauthorized Use of Account and Password
If User discovers that their account or password has been used illegally, they should immediately notify the other party and Mega Games, who shall then conduct relevant investigation. Upon confirmation by Mega Games of the aforementioned situation, they may suspend the access rights of the account or password in question, allow new passwords to be made for User, and immediately restrict the third party's right to use the Services.
8. Electromagnetic Records
User understands that all electromagnetic records for the Services are for User’s entertainment only and have no monetary or transaction value. User shall not transfer, dispose or make profits from the electromagnetic records.
9. The Saving and Inquiry of Game History
(1) Mega Games shall preserve User's personal game history for a period of 30 days for User's inquiry.
(2) User may request to review their personal Game History through written, online, or postal application to the service center of Mega Games. User must provide personal information matching their identification documents for verification. The inquiry fee is 200 New Taiwan Dollars.
(3) Upon receiving the inquiry application from User, Mega Games shall provide the data to User within 7 working days through media storage, written documentation, or email.
10. Personal Information and Privacy Protection Policy
(1) The protection of User’s personal information will be handled in accordance with the Personal Information Protection Act and the related laws and regulations. Please refer to <Mega Games Personal Information and Privacy Policy> for further information.
(2) If User fails to provide correct personal information or if the provided information is no longer accurate and User fails to update such information, Mega Games may suspend User’s access to Services (including but not limited to suspending any acess to games) before the accurate or updated information is provided by User. If User provides incorrect personal information or if the provided information is no longer accurate and User fails to update such information, Mega Games shall not be responsible for any damages incurred by User under these Terms.
(3) If User’s actions regarding the Services violate any laws and regulations or infringe Mega Games’s or any other parties’ rights, Mega Games may, in order to cooperate on the investigations of the public authorities or any government agency, provide User’s personal information, membership registration information and Game History to the relevant authority as evidence.
11. Publication and Authorization
(1) Mega Games may provide platforms which User can make statements on (including but not limited to dialogue in Games, comments, and uploaded images, etc). Mega Games does not warrant that any public statement User made will not be used by a third party. If there is any unauthorized use of User’s statement by a third party, User shall be solely responsible for any damages or dispute arising therefrom.
(2) User shall be solely responsible to their public statement made through the Services. Mega Games has no obligation to review any User’s statement in prior; however, is entitled to edit or delete any improper statement (including but not limited to statements that infringe copyright, discriminating, insulting, controversial, indecent, or obscene statements, and statements that violate laws or these Terms) in its sole discretion.
(3) Mega Games is entitled to monitor or record the conversational content of User made through the Services. User acknowledges and agrees that User reserves no privacy to the conversational content made by User through the Services. Mega Games has the right to reveal the said content made by User with any reason, including but not limited to:
a. In accordance with the relevant laws and regulations;
b. Required by the administrative or judicial authority;
c. To execute any of these Terms or other Game Management Rules; or
d. To protect the right and methods of relief of Mega Games.
(4) User agrees to grant Mega Games or its designated third party a free, permanent, irrevocable license to utilize globally in any manner its publicly expressed statements made through the Services, including all rights authorized under the Copyright Law, such as reproduction, adaptation, publication, distribution, public disclosure, etc.
12. Internet Connection Quality
(1) In order to access the Services, User shall be equipped with the required devices to connect to the internet and User shall be responsible for the internet fees and other telecommunication charges related thereto.
(2) Mega Games is not liable for any damages incurred as a result of connection error, sluggish connection, disconnection, or inability to transmit due to obstacles or disruptions of telecommunication facilities and equipment on User's end.
(3) The Services may encounter interruptions, malfunctions, hardware updates, inability to connect, or hacker intrusions. In cases where the connection is temporarily or urgently disrupted due to circumstances beyond the control of Mega Games, such as unforeseen events or emergencies, Mega Games shall not be held liable for compensation.
(4) Mega Games, in order to maintain the relevant systems and hardware/software equipment of the Service, may temporarily suspend all or part of the Service. Prior notice of such suspension shall be provided on the homepage of the official website, the game login page, or in-game announcements.
13. Obligations of the Parties
(1) For any dispute between User and a third party arising out of sharing account or engaging in purchases of Game Points through a third party, Mega Games is not obligated to provide any assistance.
(2) Mega Games does not guarantee that the Game is functional on all versions of mobile operating systems, including but not limited to iOS or Android, or any other device or operating system.
14. Game Management Rules
(1) To regulate the way the Game is conducted, User shall comply with the Game Management Rules published by Mega Games.
(2) Any changes made to the Game Management Rules shall follow the procedures set out in Article 16 of the Terms.
(3) If User violates any of these Terms, Mega Games may, based on the degree of violation, restrict User's right to access Services or place a Temporary Restriction on User.
15. Right to Appeal
If User is dissatisfied with the connection quality provided by Party B, game management, fee charging, or other related Services quality, or disagrees with the disposition of Mega Games according to the Game Management Rules, User may file a complaint at Mega Games' service center within 7 days from the day following the receipt of the notification, or submit the complaint via email or in writing. Mega Games shall respond to and handle the complaint within 15 days upon receiving it.
16. Amendment to Terms
Mega Games is entitled to amend the Terms from time to time. User shall read these Terms regularly and comply with such to protect their rights. By continuing to use the Services after the Terms are amended, User is deemed to have agreed to such amendments.
17. Termination of the Terms
(1) If User does not login and use the Services for more than 1 year, Mega Games may notify User to login in 15 days, and if User still fails to do so, Mega Games may terminate the Terms.
(2) Mega Games may immediately cease to provide Services to User if User behaves in any way of the following, and Mega Games will not be liable in any way nor be responsible for a refund:
a. Attack, try to attack, or destroy Mega Games’s computer system intentionally by using any system or tool;
b. Access or engage in Games with plugins, malware, in-game loopholes, or other methods that are in violation of ordinary game structure or the fairness and reasonableness of game process, including but not limited to: using cheats, automated software (bots) to automatically control the game, server, any module or its functions, hack programs, or any other unauthorized third party software;
c. Purchase the Paid Game Points in a way of counterfeiting the identity, committing fraud or any other false or improper method;
d. Violate the Game Management Rules for the same reason for more than 3 times;
e. Discovered by the judiciary to engage in any unlawful behavior;
f. Do reverse engineering, decompile, disassemble, decipher, or anything alike;
g. Use the Services, in whole or in part, for any commercial purpose without getting prior authorization from Mega Games, including but not limited to undertaking any commercial advertisement or marketing activities through the Services;
h. Use any third party software or other illegal methods to obtain information from or stored at Mega Games's client end or any other Services;
i. Provide any game matching services that intercepts, simulates, or redirects Mega Games’s communication protocols, including but not limited to accessing Games through the internet, internet connection devices, or content aggregation networks;
j. Assist in, create, or maintain any connection to Services without Mega Games’s authorization or prior consent, including but not limited to any connection simulating or attempting to simulate a connection to an unauthorized server, or any other games; and any connection utilizing unauthorized programs or tools;
k. Sell, lease, impose a lien on, or transfer the rights held by User with respect to the game to others without the prior authorization of Mega Games.
l. Disrupt or assist in the disruption of any computer used to support the Services or any gaming environment; or the gaming process of any other players;
m. Publish any abusive, threatening, defamatory, insulting, discriminatory, obscene, or offensive language, engaging in illegal activities through Games, or intending to harass or harm anyone, in serious cases; or
n. Disclose any loophole or bug of Game which may be improper used by any third party in public or non-public manner.
(3) If User intends to request a refund after the Terms are terminated, Article 4 shall apply.
18. Termination of Operations
(1) If Mega Games terminates the contract due to the cessation of operation of the Services, Mega Games shall announce the termination on the homepage of the official website, game login page, in-game announcements, or purchase page 30 days before termination. If User has provided contact information during account registration, Mega Games shall also notify User with the provided contact information.
(2) If Mega Games fails to announce or notify User within the aforementioned period, Mega Games shall refund any unused Paid Games Points or game fees to User without deduction of Necessary Costs, along with other reasonable compensation.
19. Delivery
(1) User agrees that any notice from Mega Games in regard to these Terms shall be delivered to the contact address or email address provided by User.
(2) In the event of any changes to the aforementioned addresses, User shall notify Mega Games immediately. After Mega Games’s receipt, Mega Games shall deliver notices to the newly updated address accordingly.
(3) Once Mega Games delivers a notice to the address User provides according to Article 19, such notice shall be deemed delivered when the written notice reaches User’s mailbox or when the email enters User’s email server.
(4) If Mega Games is unable to deliver the notice due to User’s willful or negligent act, Mega Games shall not be liable for the damages suffered by User from such delivery failure.
20. Governing Law and Jurisdiction
(1) The interpretation and application of this Terms, Game Management Rules, and related matters, as well as the rights and obligations between User and Mega Games arising from the use of the Service, shall be governed by the laws of the jurisdiction of registration of Mega Games Co., Ltd.
(2) In the event of any dispute arising from this Terms, both parties agree to submit to the jurisdiction of the Taipei District Court as the court of first instance, but this agreement shall not exclude the application of Article 47 of the Consumer Protection Act and Article 28(2) and Article 436-9 of the Code of Civil Procedure.
21. Other Agreements
The versions of this Terms in languages other than Chinese are provided for reference purposes only. In the event of any inconsistency between versions in other languages and the Chinese version, the Chinese version shall prevail.
22. Contact Information
If User has any question regarding these Terms, please email Mega Games at [email protected].
Last updated: March 20, 2024