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Personal Information and Privacy Policy
Dear User, Thank you for approaching our game and services. We, Mega Games, and our affiliates (hereinafter “Mega Games”, “us”, “we” or “our”) dedicate to protect your personal information and privacy while providing the best quality games, services, website and information (together hereinafter “Services”). In order for you (hereinafter “you” or “User”) to use our Services, we need to process some of your data. Before you begin to use Mega Games’ Services, please read the following details and explanation of the <Personal Information and Privacy Policy> (hereinafter “Policy”) carefully. By using the Services, you are expressing your agreement to this Policy and the processing of your data, including your personal information, in the manner provided in this Policy. If you do not agree to any of these terms, please do not use the Services. Thank you for your cooperation.

1. The Scope of Policy
(1) This Policy applies to all personal information you provide to us and all information we collect through our website, Services, any social media and email; including but not limited to personal information you give us when you report a problem to Services and data collected automatically about your activity as a user of Services. In accordance with the minimization principle of collection, we will only collect personal information to the extent necessary to provide you with the Services and fulfil your requests. (2) This Policy does not apply to external web pages provided by third parties other than Mega Games, and it does not apply to third parties outside of individuals commissioned or involved in managing by Mega Games. In addition, the Services may contain links to third-party websites, and such third party is not subject to this Policy. If you want to learn about the privacy policy of the said third party, please inquire with them directly.

2. Collection, Processing and Use of Personal Information
(1) When you apply for an account for Services or use Services, we may ask you to provide necessary personal information based on the nature of the activity. We will process and utilize your personal information in electronic or non-electronic forms within specific purposes and without geographical restrictions. Without your consent, we will not use personal information for purposes other than the specified ones. (2) Your personal information will be collected for the following purposes: identification and authentication, account access and management, organization and synchronization of information between your different accounts, inquiries for gaming records, contact, providing of products, providing of market information, notifying changes related to Services, providing of maintenance, push notifications, accounting processing, providing of information about products and services related to you, providing of advertising and promotional materials, improving service quality, conducting investigation, research, analysis and reports, legal or accounting purposes, and other operational, marketing, contractual, or similar contractual legal relationships related to Mega Games. (3) Personal information is information that is practicable for directly or indirectly identifying the individual. When you use interactive features such as customer service email, surveys, account registration, leaving comments, making payments, etc., we may retain the information you provide, including your name, account name, email address, contact information, birthday, gender, time of access, geographic location, IP address, Cookies (data stored on your device, usually not directly linked to personal identity), login device information, social media information (for example, if you use your Facebook or X (Twitter) account to log in or link to Services), account and transaction information, etc. For necessary business operations, we may provide our business partners (including but not limited to the Services’ distributor or publisher, credit card companies, Apple(iOS) or Google(Android), Facebook, X(Twitter), or other social media) with your personal information, and we may also obtain your personal information from our business partners if necessary to achieve aforementioned purposes. During normal connections, the servers will automatically record relevant actions, including the IP address of the device you are using, time of access, operating system used, browsing and data clicking records, etc. This information serves as a reference for us to enhance Services and is used for internal purposes. (4) If you contact us for technical support, we may also request other personal information from you or obtain records of your access to Services from the device or equipment you use. (5) We may collect user behavioral information through Services. This information cannot be used directly to identify a specific user's identity but may be used by Mega Games and its partners for big data analysis. (6) If you are not the individual to whom the provided personal information belongs, you must ensure that the involved party is aware of and agrees to all the terms of this Policy and authorizing you to provide us with their personal information. (7) Personal data is collected to fulfill website membership services or provide necessary online gaming services, or for the normal operation of related internet or computer program technologies. (8) If you refuse to provide the required personal information or fail to provide up-to-date and accurate personal information, it may affect your rights to use Services or result in your inability to use Services.

3. Policy on Person Limited in Legal Capacity
The Servicesare rated PG15+ (Parental Guidance 15+). We do not knowingly collect or retain any personal information or non-personally identifiable information from children under the age of 15. None of the services provided on our website are intended for children under the age of 15. Parents or legal guardians of children under the age of 15 should ensure that their child does not provide personal information to this platform. Otherwise, it will be deemed that the actions of the child are represented by their parents or legal guardians and are binding on them. We will close all accounts specifically for children under the age of 15 and will remove and/or delete any personal information that we believe is submitted by children under the age of 15 and not represented by parents or legal guardians.

4. Protection on Personal Information and Data
(1) Mega Games will make reasonable commercial efforts, including administrative and technical measures, to protect your personal data from unauthorized access, use, alteration, disclosure, or destruction. Our servers are protected by information security measures such as firewalls, antivirus systems, and other necessary security measures to strictly protect the website and your personal information. Only authorized personnel are allowed to access your personal data, and these personnel have signed confidentiality agreements. Violations of confidentiality obligations may result in legal consequences or contractual liability. If it is necessary for us to entrust third parties with business transactions to provide services, we will strictly require them to comply with confidentiality obligations and conduct necessary verification procedures to ensure their compliance. (2) Although we strive to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures can completely prevent unauthorized access by third-party hackers. No internet transmission method or electronic storage method is 100% secure. Therefore, we cannot guarantee that your information will be absolutely free from misuse by any third party, and thus leading to any loss. (3) We will retain and use your personal data in compliance with this Policy and for the purposes and duration necessary to provide you with the Services. For legal, tax, accounting, and other requirements, we may keep your data for a certain period. When the purpose of using your personal data no longer exists, we will delete your personal data or anonymize it to make it non-identifiable.

5. User Rights on Personal Information
(1) You may exercise the following rights regarding your personal data by providing a written request to us, for which we may charge necessary fees: a. Any inquiry and request for a review of the personal information; b. Any request to make duplications of the personal information; c. Any request to supplement or correct the personal information; d. Any request to discontinue collection, processing or use of personal information; and e. Any request to delete the personal information. (2) We may reject your request your request if it conflicts with our legal or contractual obligations.

6. Policy on Sharing Personal Information with Third Parties
(1) We will not provide, exchange, lease or sell your personal information to other persons, organizations, private corporations or public institutions, unless required due to legal or contractual obligations. (2) The “legal or contractual obligations” referred in the preceding paragraph includes but is not limited to the following conditions: a. with your consent; b. when in accordance with law; c. when it is for national security reasons or to promote public interests; d. when it is to prevent harm on the life, body, freedom or property of you; in order to avoid serious damage to any other person; f. when such use may benefit you in any other way. (3) The Mega Games websites and Services may content links to a third-party websites or software. You may access such websites or softwares through the links, but this Policy does not apply to the said websites or softwares. Please visit said websites or softwares for their personal information protection policy.

7. Privacy Statement
We will not obtain such personal data from users without their knowledge. In certain situations, such as when users request to join a game, subscribe to newsletters, use email services, or other services, or participate in other activities, our affiliated websites or their partners may request personal information for purposes of contacting users, completing transactions, providing services, or processing subscription procedures. In these cases, this website and affiliated websites or their partners will clearly inform users of these facts, and if users choose not to receive any advertising or contact information, Mega Games will fully respect their decision. (1) Any personal data obtained by this website and its related functions are solely for internal use by this website, in accordance with the originally stated purposes and scope. Unless otherwise specified in advance or required by relevant laws and regulations, this website will not provide users' personal data to third parties or use it for other purposes. (2) Users should notify Mega Games immediately or correct it themselves on this website if there are any changes to their personal data or if they discover that their personal data is incorrect, including requesting to stop the sending of relevant messages. (3) Please keep your internet passwords and personal data confidential, and do not provide any personal data, especially game passwords, to anyone. After using the various Services provided by this website, be sure to log out of your account. If you are sharing a computer with others or using a public computer, remember to log out and then close the browser. (4) We may record users' IP addresses and browsing activities on relevant websites, but this data is only used for analysis and internet behavior investigation to improve the quality of the Services. The data is only analyzed in aggregate and is not associated with specific individuals. (5) This website or relevant web pages may contain links to other websites or web pages. The content or privacy policies of these external websites are not related to this website. (6) Mega Games may use cookies. Cookies are small text files that typically contain anonymous unique identifiers. When you visit a website, the website may store these cookies on your device to recognize your device in the future. We may use various types of cookies and other technologies on the platform. These technologies help us better understand user behavior, including for security and fraud prevention purposes, informing us which parts of the website users have visited, and facilitating and measuring the effectiveness of advertisements and internet searches. Their purposes include but are not limited to: a. Essential Cookies: These cookies are crucial for the proper functioning of the website, identifying members, and ensuring the security of user logins and authentication. b. Personalization Cookies: These cookies allow us to record your behavior and preferences to provide a more personalized experience when you visit next time. c. Analytics and Performance Cookies: We may use these cookies to anonymously collect user behavior data to help us analyze and improve the performance and functionality of the platform. d. Advertising Cookies: Based on your visits and interactions, we may use advertising cookies to provide a more targeted advertising experience. You can always monitor and manage the use of cookies. Most browsers provide settings options that allow you to choose whether to refuse or delete cookies. However, it is worth noting that disabling or deleting cookies may affect some functionality on the website. Cookies do not contain any data that would allow others to contact you via phone or email. You can set functions on your website browser to know when cookies are recorded or to avoid cookie settings. (7) In the process of providing the Services, Mega Games may require users to consent to granting permissions, such as camera, photo album, microphone, etc., to achieve the scope of use involved in some functions. Users can turn on or off some or all permissions at any time in the device settings. When users open these permissions, it means authorizing the game to collect and use this personal information to implement specific game service functions. We do not obtain users' personal information (such as Face ID), and values obtained through the TrueDepth API cannot identify anyone. All data obtained through device-built functions (such as through the TrueDepth API) will be immediately deleted, with no storage records, and will not be provided or shared with any third party. (8) We will only have access to your personal data when necessary for providing products or services to you or for completing tasks. We have implemented physical, electronic, and procedural safeguards in compliance with regulatory requirements to protect the security of your personal data.

8. Revision and Updates of Policy
This Policy may be revised or updated at any time as required. The revised Policy will be displayed at the start of the game. Please read the Policy regularly and comply with the latest version of it to fully ensure your rights. If you continue to use the Services we provide, you are deemed agreed to the latest version of the Policy.

9. Safety Measures
We are committed to implementing appropriate technical and administrative measures to ensure that your personal data is protected from unauthorized access, usage, alteration, or disclosure. The security measures implemented to ensure the safety of your personal data includes but not limited to: (1) We use encryption technology to safeguard your sensitive data during data transmission and storage, ensuring that your data is inaccessible to unauthorized individuals. (2) We enforce strict access controls, granting limited access only to employees or partners genuinely associated, ensuring that your data is accessed only by authorized personnels. (3) We conduct regular system monitoring and audits to identify and address any potential security risks or vulnerabilities. Despite our various security measures, we require your assistance to safeguard your personal data together. We recommend that you change your passwords regularly, refrain from sharing account information with others, and use secure devices and networks.

10. Language
In case of any inconsistencies between the Chinese version and versions in other languages, the Chinese version shall prevail.

11. Contact Information
If you have any questions regarding the Policy or Mega Games' privacy protection terms or practices, feel free to contact us via email at [email protected].

Last updated: March 20, 2024